• Hillsborough
    813-649-8008
  • Pinellas/Pasco
    727-388-6646
  • Sarasota/Manatee
    941-921-7552
  • Charlotte
    941-625-7144
  • Lee/Collier
    239-334-0145
 

ON-SITE Computer Repair Reviews

With over twenty years experience, ON-SITE brings the latest in technological know-how to your home or business. We have serviced over 20,000 satisfied customers in Southwest Florida.

phone 813-649-8008 in Hillsborough County.

phone 727-388-6646 in Pinellas County.

phone 941-921-7552 in Sarasota & Manatee Counties.

phone 941-625-7144 in Charlotte County.

phone 239-334-0145 in Lee County.

 

We Serve 
Business 
& Residential 
clients 
located in    
Hillsborough, 
Pinellas, 
Manatee, 
Sarasota, 
Charlotte 
& Lee Counties.
    

"This was the first time I used On Site. The experience was excellent. Steve arrived on time and got right to work. He understood the issues and took care of all of them. He answered all my questions and provided some tips to help avoid future problems​.​"

quote Susan B. | University Park, August 6, 2016

Hire Again: Yes


"Took a bit longer than I had expected, but I was pleased with the results, and Bill is a very knowledgeable and capable tech. I will use Onsite for all my computer service needs from now on."

quote Len G. | Tampa, August 6, 2016

Hire Again: Yes


"First of all my apt was set for 3PM today after I just called at 1:00Pm today which I found to be unreal. Then after I hung up, 5 minutes later I received a call saying the tech was done with his last apt and could be over in 5 minutes. Tech was super friendly, had a really nice talk when he was working on the laptop. Explained to me that he could either stay while the system was rebooting (would take like another hour) or he could leave, thus saving me money. Of course he explained to me what I had to do to get reconnected, and if I had a problem he said to call him. Would highly recommend this service to anyone. Plus they do the repair with you so you get to ask questions which was helpful."

quote Frank Z. | Saint Petersburg, July 12, 2016

Hire Again: Yes


"IT WENT GREAT !!! Robert Foster, the owner operates his business in a professional manner & Le Roy, his field tech in this area was knowledgeable, thorough and easy to work with, he's an absolute 10 on a 10 point scale :-)))​.​"

quote Gary T. | Holiday, January 26, 2016

Hire Again: Yes


"The company sent a tech to our home in less than 24 hours after we called. Stephen arrived promptly and was amazing. He quickly identified the issue with our 5+ year old laptop and was able to fix it very quickly - saving us the cost of having to buy a new computer! Additionally, he was courteous and took the time to explain the issues/fixes in layman's terms. Additionally, their prices were very fair. I will highly recommend On-Site to any of my friends, colleagues, and neighbors. I could not have been more pleased with their service and expertise​.​"

quote Steven R. | Parrish, January 22, 2016

Hire Again: Yes


"The tech, Shannon, is a consummate professional. He arrived on time and diagnosed the problems with both computers. He fully explained the problems, offered solutions and made the repairs efficiently.​"

quote William T. | Parrish, June 25, 2016

Hire Again: Yes


"Excellent experience, as always! I have used this company before and recommend them highly. I appreciate that they take time to answer my questions and explain what they are doing and why."

quote Maureen M. | Sarasota, January 08, 2015

Description Of Work: Adware Removal, Malware Scan, Tune-up and Hardware Diagnostics. Hire Again: Yes


"I think the technician was very good at knowing about computers and helpful to me in answering questions that I had. I am very pleased with the service and the knowledge of the technician. The best thing was that he came to my home and I did not have to take the computer somewhere and then go back and get it. I am very satisfied with the services of this company."

quote Carole I. | Sarasota, October 15, 2014

Description Of Work: Malware Scan, Tune-up and Hardware Diagnostics, Tutorial & General Maintenance. Hire Again: Yes


"The owner actually answered the phone after 6pm (unheard of in this area...) Lots of points scored there! I was unable to access the software to run my business. I was in a panic. Dennis was sent out quickly and actually arrived early. He addressed all of my issues and I was back up and running within an hour.

On-Site also solved an issue with my wireless printing. The earliest available appointment was too late for my deadlines. I got a call back from Robert Foster, the owner, saying they were able to move me to an earlier appointment. How many companies would bother to take that step? They understood my dilemma and did what they could to accommodate. As a small business owner with a limited budget, On-Site was a breathe of fresh air. Just love the quality and integrity!

If you have computer issues, this is the company to deal with. I have never met Mr. Foster but I don't need to. I know, first hand, what a great company he runs."

quote Debbie U. | Punta Gorda, July 08, 2014

Description Of Work: Malware Scan, Tune-up and Hardware Diagnostics, Networking. Hire Again: Yes


"I called Robert Foster, of On-Site Computer Repair, very stressed because I thought I had experienced a security breach on my computer. He was concerned and asked me several questions about my system and came to the conclusion I probably hadn't had a breach. I decided to have my computer checked out anyway, and also needed to update to Windows 8.1. Additionally, I needed to regain control of a dormant email account. With these tasks in mind, Robert suggested ways to keep within my one-hour budget, which I really appreciate.

Leroy Williams, the technician, arrived promptly and was very thorough. He performed a data backup and a malware/virus scan prior to performing the Windows update. He also explained the steps needed to successfully complete the email account deletion.

Although my time wound up going over my one-hour budget by a bit, my computer is now updated and fully backed-up. It has been thoroughly scanned and set up for automatic backups. I now have a great spyware/malware program. I discussed a broad range of computer topics with Leroy and he was conversant on all of them. That's an indication to me that my future needs can also be competently handled.

I appreciate the On-Site team's patience, concern, flexibility and professionalism. I was looking for a "go-to" company for my future IT needs and I'm extremely glad I called them. It's a great feeling to be able to have someone you can truly trust with something as critical to all of us as our computers are."

quote Stephanie W. | Tampa, July 05, 2014

Description Of Work: System Backup, Windows 8 to 8.1 upgrade, VPN Tutorial, Email account recovery. Hire Again: Yes


"Service provider was prompt and efficient. I was very pleased with the work, the explanation of the problem and how quickly the problem was resolved. The technician, Leroy, was very personable and was willing to take time to explain what he was doing and answer my many questions."

quote Elizabeth W. | Temple Terrace, June 10, 2014

Description Of Work: Hardware Diagnostics & Repair. Hire Again: Yes


"My computer on which I work all day was becoming a nightmare with all the problems. Swiftly and professionally, the On-Site technician removed several viruses form my computer. He also restored my default Browser, Email provider and several other programs that I had lost. Normally I lose my computer for several days when it goes into a computer shop for similar problems.

Actually coming to my home office saved me a lot of fussing around, it was worth every penny. Operating my computer now that it is all spruced up is a whole new and much better experience. Thank You."

quote Paul H. | Punta Gorda, May 14, 2014

Description Of Work: Malware Scan, Tune-up and Hardware Diagnostics, Back-up, Software recovery, Email account recovery & General Maintenance. Hire Again: Yes


"...Excellent. Robert answered my phone call fast, and scheduled my appointment for the same day. The service provider was Stephen and he was on time, professional and went straight to the point. He got my computer working in about 1 hour and took the time to explain everything he did. He also provided me with a valuable tutorial on how to prevent future virus infection in my computer. If I ever need to, I would get the services again. Thank you so much for an A+ service!"

quote Jessica C. | Bradenton, April 12, 2014

Description Of Work: Malware Scan, Tune-up and Hardware Diagnostics, Tutorial. Hire Again: Yes


"Dennis was great. He got everything working the way it was supposed to be,and explained things to us as he completed the tasks. He also was able to get rid of a very annoying and useless anti-virus program on our laptop that we had been unable to delete. Very professional and very knowledgeable."

quote Richard S. | North Port, January 28, 2014

Description Of Work: Synchronize existing computers and tablets for new printer. Hire Again: Yes


"Thank you for your efficiency and prompt attention towards getting our company's network up and running again. We were greatly impressed with Dennis' expediency and professionalism. We will definitely be using your company again in the future.
Thank you again-"

quote Mike Jankowski |  President, Gulf Home Builders, Inc.




"They offered me a yearly membership that gives an hourly discount to save me money in the long run. I called and they were there in 2 hours to do the job! There was a slight billing problem and I spoke to the owner who was professional and courteous as well as flexible, which is hard to find and is definitely valuable. He fixed my problem and I will continue to turn to him and his company anytime I need computer repair. I would have to say that Robert Foster, owner of On-Site Computer Repair as well as the technician who did the work (Shannon), are top notch and are an asset to your contacts list. I am very happy, very satisfied."

quote Alisson B. | Tampa, January 03, 2014

Description Of Work: Malware Scan, Tune-up and Hardware Diagnostics, Back-up, Tutorial & General Maintenance. Hire Again: Yes


"Could not have gone better. I am no techie but I am computer savvy enough to tell if someone does or doesn't know what they are doing. The technician, Dennis, definitely has his stuff together. This was the second time he has been to our home for computer issues. Both times he quickly identified our problems, had the tools and software he needed to fix them, and evaluated the computer for other things we might not have known about. On top of being very professional he was also quite personable and willing to explain just what he was doing and why he was doing it. Plus he pointed out that the eyes of the alien on our Alienware laptop blink at you when the hard drive is accessed (it's kind of cool, we had no idea:)

Making an On-Site Computer Repair appointment is easy and they have managed to get to us within 24 hours both times we called. The one time the tech was running late they called to explain and give us a new time. Just being close to on time practically puts you in a class by yourself here in Southwest Florida, On-Site has done considerably better than that.
Probably most important, we feel confident when the technician leaves that the problem was fixed and the work was done right. We feel the cost of the visit, $96 for around an hour, is quite reasonable. Bottom line--we are very happy with On-Site and recommend them (and Dennis) highly."

quote Carl P. | Punta Gorda, January 13, 2014

Description Of Work: Description Of Work: Evaluate & Diagnose Windows Boot Failure, Virus Removal, Repair Corrupted Sectors and Files, System Diagnostic, Tutorial. Hire Again: Yes


"I asked Robert to send a technician out to help my 89-year old father get his new laptop up and running, connected to the wireless router/internet, and show him the basics of the box. The technician (Steven) was prompt, professional, and extraordinarily PATIENT with my Dad and took care of everything that needed to be done during the service call. Really pleased with the work performed (albeit fairly basic stuff) and the price, and would definitely recommend these folks to anyone needing these sorts of services."

quote David S. | November 15, 2013

Description Of Work: Set up Laptop, Install Router, Basic Training Tutorial. Hire Again: Yes


"Steve Hampton was polite, knowledgeable,and quick to diagnose and remedy the problem."

quote Robert N. | Bradenton, November 12, 2013




" It went very well! Alan came in and asked a few questions about what problems I had experienced and immediately knew what to do. Within an hour he had my computer up and running."

quote Barbara S. | Bradenton, November 11, 2013

Description Of Work: Evaluate & Diagnose Computer Lock Out, Virus Removal. Hire Again: Yes